Debt Collection Advice for Small Businesses
Advice on Debt Collection for Owners of Small Businesses
By and large, most small business owners get a bit stuck when it comes to recovering debts. It is often either too ‘awkward’ for them to pursue or they simply don’t have the time to take out of work to sort the issue out.
Chasing payments can be an extremely costly and stressful process and the best way to tackle the problem is to prevent it happening in the first place. There are a variety of measures you can put into place to clarify when and how you wish to be paid for the services you provide.
- Confirm your order – Upon receipt of a purchase order, send the client a confirmation of the order placed, quoting their own purchase order number as a reference. In the absence of a purchase order, headed paper with a signed, written order on it is a minimum requirement.
- Make your invoices very clear with details of goods supplied, exact times and dates, costs and payment terms all clearly visible. Payment terms should include a ‘due date’, so as to remove any uncertainty about how long they have to pay.
- Monthly statements are an important tool to keep your clients informed as to upcoming payment expectations. Larger firms, in particular, only pay when they receive this type of paperwork, so it is extremely vital it gets sent where appropriate.
- Reminders and warnings can be sent automatically be accounting software in the event of non payment. Sticking to a rigid policy of auto generated reminders, lets your debtors know you’re not going to forget what is owed. Sometimes just a final reminder is sufficient.
All businesses rely on clients paying to exist as a going concern. Apply the right preventative measures for invoicing and payment reminders and back that up with a firm but fair hand to chase late payers and you have given yourself the best chance of staying solvent as a business.
Pride comes before a fall and we all need a helping hand from time to time. No Business can survive with non paying customers.
In an ideal world, everyone pays on time and those that don’t will have only failed to do so, due to an oversight. In this scenario the methods of prevention listed above are more than adequate to ensure you get paid.
Unfortunately, the world is far from ideal and there comes a time when all diplomatic attempts have failed, you are getting nowhere and you need to consider an alternative. Your time is precious and so is your money so it is time to become pro active before it is too late.
In this eventuality, you should consider a professional debt collection agency to manage delinquent accounts. Growing fast in popularity, as an ethical, cost effective method of recovering owed monies, reputable agencies can get the job done with a minimum of stress and time wasted.
Working on a ‘No Collection – No Fee’ payment basis and following a strict code of conduct, many agencies come accredited and with amicable settlements always the priority. This option ticks all the boxes for those who don’t think they have anywhere left to turn.
Avoid the cowboys and the companies that wave the tacky no win no fee debt collection flag. More often than not, these companies are not correctly licensed and is something sounds too good to be true, you know it usually is. In addition, your brand is your business so to risk it with a bunch of amateurs is a definite no no!
The most important thing to take from this information is knowing that help exists for businesses in this position. Pick up the phone and speak to one of our freindly advisers today. We provide a FREE analysis of your debts and will give you a realistic assessment. Start making a difference to your financial stability now and call Frontline Collections.