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I Have Been Underpaid – What Are My Options? | Helpful Advice

Last modified: April 25, 2022

I Have Been Underpaid – What Are My Options?

If you are finding yourself asking “I have been underpaid – what are my options?”, you are definitely not alone.

Thousands of individuals in the United Kingdom face similar situations to this daily.

You may have been underpaid by someone you have loaned money to, such as a friend or relative.

This may even be owed by your employer, or by a customer that has not paid the full amount for goods.

In this guide, we take a look at some of the main reasons why you may have been underpaid.

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I have been underpaid by an individual

When money is loaned to an individual, you intend for this to be paid back in full and on time.

After all, these particular scenarios are mostly done out of the kindness of your heart.

It is human nature to help out those we care about dearly if they are experiencing financial difficulties.

Are you in a situation where the money has been paid back on time, but the amount is not correct?

A large variety of individuals can be responsible for this including friends, relatives, customers, tenants etc.

You may be self-employed and have provided goods or services to a customer, only to be let down on payday.

The customer may have paid only a fraction of the invoice, leaving you and your business out of pocket.

A tenant renting out a property you own may have only paid you a portion of the rent that is due.

Regardless of the type of situation you find yourself in, it is only right that you are paid in full.

You should refer back to any documents or contracts related to the monies owed or that you loaned.

These should outline the full amount owed and on which date this is due to be paid.

Referring to these will give you evidence that the debtor has underpaid you and the remaining money that is outstanding.

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I have been underpaid by my employer

A prime reason people work is to earn money, so this can be stressful when wages are not paid in full.

This is especially true when the hard work you put in at your job deserves to be matched.

Money is known to be a difficult topic, and we understand it may feel uncomfortable discussing this with your employer.

There are several reasons why you could be underpaid, and you can find out by checking your payslip.

This may have been a result of the wrong number of hours calculated, incorrect rate of pay or national insurance figures.

Legally, you must be given a payslip that clearly shows how your pay and hours are worked out.

Sadly, the employer may simply be noncompliant and choose to pay you what they want and not what you are owed.

Taking unwarranted deductions from your wages shows a clear breach of employment laws.

Unless your pay rate has been specifically discussed, you can work this out by referring to the National Living / Minimum Wage.

What is The National Living / Minimum Wage?

The law states that employers must pay workers for every hour worked, which is based on The National Living / Minimum Wage.

If you are over the age of 23, this is called the National Living Wage. If you are under 23 or are an apprentice, this is classed as the National Minimum Wage.

Regardless of whether you are full time, part-time or in training, you must be paid the minimum wage.

These are updated on an annual basis and can be checked on the government website.

What do I do if I have been underpaid? – Debt Collection

When money is incorrectly sent to you, the best way to get the full amount paid is to use a professional.

Frontline Collections are the UK’s leading private debt collection agency, with specific expertise in recovering underpaid fees.

Since 2005, we have helped thousands of individuals each year recover money from delinquent debtors failing to pay the full amounts.

We understand the sensitive nature of these situations and the difficulties they can cause you.

As such, we only use professional recovery tactics to collect the money that is rightfully owed to you.

If you have loaned money to someone and have been left underpaid, get in contact with us today!

I Have Been Underpaid | Get Expert Help From A Professional Private Debt Collection Agency Now

Our friendly team of Debt Collection Experts is happy to help you today


I Have Been Underpaid – Frequently Asked Questions

What should I do if I have been underpaid by someone?

The first step is to gather the facts about why you believe you have been underpaid.

For example, if this has been underpaid by your employer, you should check your payslip for errors.

How do I recover the money I have been underpaid?

You could recover this alone, however, it is a good idea to use a debt collection agency such as Frontline Collections.

What is the debt collection process for underpaid fees?

We require all relevant information about the case, including any documents such as contracts or emails.

From there we will provide you with a FREE pre-action appraisal of your debt.

How much will it cost to recover the money owed to me?

Each debt collection case is priced based on its circumstances, however, Frontline Collections provide an affordable service with industry-low commission rates.

Will debt collection harm my relationship with the debtor?

Our professional debt collection practices ensure to not jeopardise any existing relationships with your debtor.