Debt Collection Agency Manchester

Frontline Collections is a leading specialist in business and personal debt collection in Manchester. We offer stress-free debt recovery services for international, private and commercial clients.

Recover more for less with Frontline Collections. Contact us today, and we’ll gladly assist you with debt collection in Manchester.

Speak to a Debt Collection Expert in Manchester Now

Our friendly team of Manchester based Debt Collection Experts are happy to help you today


Frontline Collections - Debt Collection in Manchester

Our Headquarters in Manchester is located in the suburb of Monsall, a short journey away from the city centre and the M62 motorway. Local landmarks near our debt collection office include the Greater Manchester Police Headquarters.

Also located quite close by is the Etihad Stadium, home of Manchester City FC.

Frontline Collection - Debt Collection Manchester office

Address: Initial Business Centre, 7 Wilson Business Park, Manchester, M40 8WN, United Kingdom

Contact Telephone: 0333 043 4426 | Email:

Opening Hours

Monday – 08:30 – 17:00
Tuesday – 08:30 – 17:00
Wednesday – 08:30 – 17:00
Thursday – 08:30 – 17:00
Friday – 08:30 – 17:00

Business hours exclude UK bank holidays. For more information on our bank holidays, please visit

Benefits of Using a Debt Collection Agency in Manchester

There are many key benefits to hiring a debt collection company in Manchester. Our team of highly trained private debt collectors in Manchester will ensure you have the best chance of recovering debt.

Some of the benefits of choosing Frontline Collections as your go-to business and private debt collector in Manchester include:

  • Conveniently Situated
  • Free Initial Consultation
  • Legal Compliance
  • Saves Stress, Time and Cost
  • Collect More Debt
  • 90% Recovery Rate
  • Years of Experience
  • Trusted Reputation

Conveniently Located

For strategic purposes, our Head Office is easily accessible to all locations across the UK. It is strategically located in terms of its geographical location within the United Kingdom. Manchester is the unofficial capital of the North. It is part of our network of regional debt collection offices, with the others being located in London, Scotland and Lancashire.

Manchester is the central office for operations, and as such, many of our core teams operate from here. Our dedicated collections operations are controlled from here, and it represents the epicentre of Frontline Collections’ debt collection operations. Essential support is provided to all our collections offices located further afield.

Free Initial Consultation

We also provide a free pre-debt collection case analysis to give you an honest appraisal of your chances of recovering your debt. Our upfront transparency also minimises the hassle of court fees and legal proceedings further down the line.

Legal Compliance

Our debt recovery solicitors in Manchester have the necessary expertise and experience to recover unpaid debts swiftly and efficiently. They also have a necessary understanding of the debt collection process and the legal proceedings, framework and regulations that govern it. This ensures that all debt collection actions comply with relevant laws so you can get paid through ethical means.

Manchester debt collectors are subject to strict regulatory requirements that they must adhere to. The Financial Conduct Authority’s guidelines govern the debt collection process and ensure that debt collectors operate fairly and transparently.

To collect consumer debt, debt collection agencies must be licensed and regulated by the FCA. This ensures professionalism and compliance. Debt collectors must also ensure that they do not engage in any unlawful practices that could be classed as harassment. This includes actions such as making threats or using aggressive or abusive language.

Data protection regulations also need to be adhered to by debt collection agencies in Manchester. This ensures the debt collection agency handles personal information securely and in accordance with relevant GDPR legislation.

Saves Stress, Time & Cost

Working with an efficient debt collection firm will save you valuable time and resources. Attempting to collect debts in-house can be time-consuming and costly. This diverts resources away from other, more productive business tasks.

If you are having a hard time collecting the money you are owed, it might be time to contact an experienced debt collection agency. Our debt collection agency in Manchester is here to help you easily navigate the entire process while adhering to all regulations.

Our commission rates start from only 8% for larger debt values. General costs for the debt collection industry average between 15-40%, making us one of the most affordable debt collection companies in Manchester.

Upon instruction, our team will handle the entire private, international or commercial debt recovery process for you. We also give you a progress report so you always know where you stand. This eases your burden, and your stress levels can start to drop. We follow all regulatory guidelines while getting exceptional results for our clients.

Collect More Debt

Our debt collection agency in Manchester can help collect various types of debts, including private debt recovery and business debt recovery in Manchester.

When selecting the debt collector in Manchester for you, there are several factors to consider, including the agency’s specialisms, relevant experience, reputation, and success rate for personal debts, commercial debts, and international debts.

Working with a debt collection company will help you get more of what you are owed. Recovering outstanding debts can also help businesses improve their cash flow and reduce cash flow problems in the future.

90% Recovery Rate

Frontline Collections offers debt collection services for businesses or private individuals in Manchester and across the UK. Our professional Manchester debt collection agency has a great deal of experience, with a recovery rate as high as 90% on all undisputed claims. Our business and private debt collectors in Manchester collect debts nationwide and can also help recover debt anywhere in the world.

Years of Experience

Experience is critical when it comes to the challenge of debt collection. Frontline Collections is one of the leading debt management companies in Manchester, with a proven track record. Our debt collectors have experience in collecting various types of debt that a person or business may be owed, irrespective of the type of debt.

Trusted Reputation

You need a debt collector with a great, solid reputation. At Frontline Collections, we have been Manchester's most trusted debt collection agency for nearly 20 years. Our business and personal debt collectors in the UK are backed by hundreds of positive reviews from previous clients and are fully accredited.

We at Frontline Collections offer a reliable, convenient and award-winning debt collection service that has helped many personal and commercial clients through the years with successful debt recovery. Contact our team in Manchester today, and let us help you recover your debts.

debt collection agency manchester

Our Debt Collection Services in Manchester

Thousands of businesses and individuals require professional debt collectors in Manchester and beyond. Since 2005, we are proud to have served the good people of Manchester in recovering unpaid debts owed to them.

Our low, fixed-fee debt recovery solution is called upon by many, making us a leading debt collector in Manchester.

Frontline Collections is one of the longest-running debt collection specialists in Manchester and the UK. Some of the key debt recovery services we offer from our Manchester head office are:

Personal Debt Collection

Personal debts are debts owed by individuals and consumers. These debts can include credit card debts, personal loans, and utility bills. They can also include miscellaneous unpaid dues and debts like a personal loan. Our debt collection company will work on behalf of the original creditor and attempt to collect it for them.

Commercial Debt Collection

Commercial debts are debts businesses owe to other businesses. This is also known as B2B Debt Recovery. This service caters for unpaid invoices or overdue payments. Our debt collection company works with companies of all sizes, from start-ups to large corporations. At Frontline Collections, we specialise in helping our clients with commercial debt recovery in Manchester.

International Debt Collection

International debts are debts owed by individuals or companies based outside of the UK. At Frontline Collections, we work with clients anywhere in the world using various strategies to recover outstanding debts.

Need help with personal, business or international debt recovery in Lancashire and Manchester? Reach out to us today, and one of our top debt collectors will get in touch.

What Our Clients Say

Our Results-Driven Debt Collection Process

Working with a professional debt collection agency in Manchester is the only real option. Frontline Collections have recovered millions of pounds on behalf of private individuals and companies in Manchester and across the UK since 2005.

Starting the Debt Collection Process

To begin the process, a letter before action to the debtor acts as a final reminder. Sometimes, this will resolve the issue. Unfortunately, a lot of the time, it does not. That is where Frontline Collections can step in to ease the burden.

Escalating matters

If the debtor fails to respond or make payments, you may escalate the matter by sending additional letters, making further phone calls, or even taking legal action. A professional debt collector can help guide you through the entire process.

Legal Guidelines for Debt Collection

If you are owed money in Manchester, it is essential to follow the legal guidelines set out by the Consumer Credit Act and the Financial Conduct Authority (FCA) where appropriate.

According to these guidelines, the debt collection process must be fair, transparent, and non-threatening. Collectors must also adhere to the relevant codes of conduct and legislation in Manchester for debt collection.

Call us today and speak to our team of debt collectors. We’ll ensure you receive the best service and recover your debt efficiently.

Our Debt Recovery Strategies

As a Manchester debt collection agency, we use various ethical strategies to recover outstanding debts. We are committed to providing a professional service for Manchester Businesses. The strategies we use include phone calls, letters, and, in the rare event, litigation.

Phone Calls & Letters

The first steps in the debt collection process we take are phone calls and demand letters. Our debt collectors contact debtors to inform them of the outstanding instalments and request payment of monies owed.

Our team of experts can use various techniques to encourage debtors to make payments. We can offer payment plans or negotiate settlements. Another option is to send letters alluding to court proceedings if you do not receive payment.

Legal Action

We may have to take legal action if all other attempts to recover the debt have failed. This may involve issuing a court claim, obtaining a court judgment, or taking enforcement action to recover the outstanding debt. However, this is usually a last resort, as legal action, court fees and court proceedings are costly.

Dispute Resolution

Disputes may arise during the debt collection process, and it is essential to have strategies in place to resolve these disputed claims. We have a straightforward complaints process for disputed debt that allows debtors to raise any issues they may have and provide a clear solution for resolving these disputes.

Legal Disputes

As a debt collection agency, we are prepared to handle any legal disputes for disputed debt. This may involve engaging the services of solicitors or another legal professional to represent the creditor in court.

Property Visits

Some of our debt collection agents may visit properties in order to engage the debtor. This is not always necessary, but sometimes face to face debt collection can be a useful last resort to collect a debt.

This should not be conducted in an aggressive or threatening manner, as an amicable dispute resolution is the desired outcome.

Reputation Management

Maintaining a positive reputation is essential for debt collectors and their clients in Manchester. It can impact both parties' ability to attract customers, and we want the best outcome for the client. As leasing debt collectors, we have a professional method of operation that protects both your own brand and that of your clients.

Frontline Collections has a long-standing reputation for being reliable and efficient. We aim to respond promptly and professionally to negative reviews or customer feedback. We also have long-standing relationships with all our current and past customers.

Our dynamic debt collection process makes it easier to collect unpaid debts whilst minimising the cost. Contact us today to get started.

Frontline Collections: A Reliable Debt Collector in Manchester

Choosing the best debt collector in Manchester for your needs is essential. Frontline Collections is a leading debt collection agency in the United Kingdom. We've provided clients with debt collection services since 2005 and collected millions of pounds from debtors.

If you’re looking for a reliable debt collection agency in Manchester, Frontline Collections is a collection agency that you can trust. We provide excellent customer care, professionalism and discretion at a low cost.

Debt consolidation in Manchester comes with many complexities. Our trusted professionals understand that no one case is the same. We can help you navigate the entire process. Contact us today to find out more.

Speak to a Debt Collection Expert in Manchester Now

Our friendly team of Manchester based Debt Collection Experts are happy to help you today


Debt Collection in Manchester - FAQs

Have any questions about the process of debt collection? Explore our answers to some of our most commonly asked questions, or get in touch. We’re happy to assist.

How Soon Can I Expect Results from Your Debt Recovery Services in Manchester?

When you choose Frontline Collections, you can rest assured our process is straightforward and reliable. Our debt collectors have many years of experience in retrieving outstanding payments and debt efficiently.

Our debt collection agencies in Manchester aim to recover your debt as soon as possible. ​​The process of recovering debt can take weeks to months, but this ultimately depends on the complexity of the case.

How Much Does Debt Collection in Manchester Cost?

We offer our debt recovery service at a low fixed fee. The cost depends on the value of the debt, the age and any complexities involved. You can be sure that the price you are given at the outset is the only fixed price you will pay.

We do not charge abortive fees like others, and there are no hidden fees for you to pay. We offer competitive rates on all our services, so you can keep moving forward.

If there is merit to beginning recovery action, then a nominal instruction fee is required. This can be added to the sum of money you are owed and claimed back. We are, pound for pound, the most cost-effective debt collection service provider for personal debts.

Do you require debt collection in Manchester? Contact Frontline Collections today and speak to one of our highly trained debt collectors who is ready to help you with your debt recovery.