Debt Collection Agency Manchester

Debt Collection Agency Manchester - Frontline Collections are the UK's leading specialists in Personal Debt Collection and Debt Collection for Businesses.

Our Headquarters in Manchester are located in the suburb of Monsall. A short journey away from the city centre and the M62 motorway. Local landmarks include the Greater Manchester Police Headquarters. Also located quite close by is the Etihad Stadium, home of Manchester City FC.

For strategic purposes, our Head Office is easily accessible to all locations across the UK. It is strategically located in terms of its geographical location within the United Kingdom. Manchester is the unofficial capital of the North. It is part of our network of regional Debt Collection offices with the others being located for Debt Collection in London, Scotland and Lancashire.

Manchester is the central office for operations, and as such many of our core teams operate from here. Our dedicated Collections Operations are controlled from here and it represents the epicenter of Frontline Collections Debt Collection operations. Essential support is provided to all our collections offices located further afield.

Speak to a Debt Collection Expert in Manchester Now

Our friendly team of Manchester based Debt Collection Experts are happy to help you today


Frontline Collections

Initial Business Centre, 7 Wilson Business Park, Manchester, M40 8WN, United Kingdom

Contact Telephone: 0333 043 4426 | Email:

Opening Hours

Monday – 08:30 – 18:00
Tuesday – 08:30 – 18:00
Wednesday – 08:30 – 18:00
Thursday – 08:30 – 18:00
Friday – 08:30 – 18:00

Business hours exclude UK bank holidays. For more information on these please visit

debt collection agency manchester

Debt Collectors Manchester

Frontline Collections offer debt collection services for businesses or private individuals in Manchester and across the UK. We collect Debts Nationwide and can also help recover debt anywhere in the world. Our professional debt collection service has a recovery rate is as high as 90% on all undisputed claims.

There are thousands of Businesses and Individuals that require Professional Debt Collectors in Manchester and beyond. Our Low Fixed Fee Debt Recovery solution is called upon by many. Since 2005 we are proud to have served the good people of Manchester in recovering Unpaid Debts owed to them.

Debt Collection Companies Manchester

Frontline Collections are one of the longest running Debt Collection specialists in Manchester and the UK. Some of the key debt recovery services we offer from our Manchester head office are:

What Our Clients Say

Debt Collection Companies in Manchester

Debt collection in Manchester comes with complexities. No one case is the same but our trusted professionals can help you navigate the entire process. Speak to us today to find out more.

Working with a professional debt collection agency is the only real option. Frontline Collections have recovered millions of pounds on behalf of private individuals and Businesses in Manchester, across the UK since 2005.

Starting the Debt Collection Process

To begin the process, a letter before action to the debtor acts as a final reminder. Sometimes, this will resolve the issue. Unfortunately a lot of the time it does not. That is where Frontline Collections can step in to ease the burden.

Escalating matters

If the debtor fails to respond or make payment, you may escalate the matter by sending additional letters, making further phone calls, or even taking legal action. A professional debt collector can help guide you through the entire process.

Legal Guidelines for Debt Collection

If you are owed money in Manchester, it is essential to follow the legal guidelines set out by the Consumer Credit Act and the Financial Conduct Authority (FCA) where appropriate.  According to these guidelines, the debt collection process must be fair, transparent, and non-threatening. Debt collectors must also adhere to the relevant codes of conduct and legislation.

Types of Debt Collectors in Manchester

Debt Collection Agencies in Manchester can help collect various types of debts. These include personal debts, commercial debts, and international debts. All Debt Collection Agencies in Manchester are not equal however, they do cover different types of debt.

Personal Debts

Personal debts are debts owed by individuals and consumers. These debts can include credit card debts, personal loans, and utility bills. They can also include miscellaneous unpaid dues and other debts such as a personal loan. Debt collection companies may work on behalf of the original creditor and attempt to collect it for them.

Commercial Debts

Commercial debts are debts businesses owe to other businesses. This is also known as B2B Debt Recovery and caters for unpaid invoices or overdue payments. Debt collection companies may work with businesses of all sizes, from start-ups to large corporations. At Federal Management, we specialise in helping our clients with these types of debts.

International Debts

International debts are debts owed by individuals or businesses based outside of the UK. Debt collection companies may work with clients anywhere in the world, using various strategies to recover outstanding debts.

Positives of using a Debt Collection Agency Manchester

There are many key benefits to hiring a debt collection company in Manchester. The content of this page shows why you should always consult with a professional before attempting to collect debt.

Legal Compliance

Debt collectors have the necessary expertise and experience to recover unpaid debts swiftly and efficiently. They also have a necessary understanding of the debt collection process and the legal framework and regulations that govern it. This ensures that your debt collection actions comply with relevant laws.

Saves stress, time and cost

Working with a Professional debt collection firm will save you time and resources. Attempting to collect debts in-house can be time-consuming and costly. This diverts resources away from other, more productive business tasks.

Collect More Debt

Working with a debt collection company will help you get more of what you are owed. Recovering outstanding debts can also help businesses to improve their cash flow and reduce cash flow problems in the future.

Use the best Debt Collector in Manchester

Choosing the best debt collector in Manchester for your needs is essential. When selecting a debt collector Manchester, there are several factors to consider, including the agency’s specialisms, relevant experience, reputation, and success rate.


Experience is critical when it comes to the challenge of debt collection. People should look for a debt collector with a proven track record. The debt collector should have experience in collecting the type of debt that the person or business is owed. This is irrespective of the type of debt i.e. B2B, personal debt etc


You need a debt collector with a great, solid reputation. The debt collector will have years of positive reviews from previous clients and be accredited. At Frontline Collections, we have been Manchester's most trusted debt collection agency for nearly 20 years.

Success Rate for debts collected

As an addendum to the above, success rate is also an important factor. People should consider a debt collector with a high success rate in recovering relevant debts.

Compliance and Regulation for Debt Collection

Debt collectors in Manchester are subject to strict regulatory requirements that they must adhere to. The Financial Conduct Authority’s guidelines govern the debt collection process and ensure that debt collectors operate fairly and transparently.

To debt consumer debt, Debt collection agencies must be licensed and regulated by the FCA. This ensures professionalism and compliance. Debt collectors must also ensure that they do not engage in any unlawful practices that could be classed as harassment.

This includes actions such as making threats or using aggressive or abusive language.

Data protection regulations also need to be adhered to. This ensures the Debt Collection Agency handles personal information securely and in accordance with relevant GDPR legislation.

Debt Collection Strategies

A Debt collection Agency Manchester can use various strategies to recover outstanding debts. These strategies may include phone calls, letters, and legal action. Learn more.

Phone Calls and Letters

Phone calls and letters are often the first steps in the debt collection process, with debt collectors contacting debtors to inform them of the outstanding debt and requesting payment.

Debt collectors may use various techniques to encourage debtors to make payments. They may offer payment plans or negotiate settlements. Debt collectors may also send letters threatening legal action if they do not receive payment.

Legal Action

You may have to take legal action if all other attempts to recover the debt have failed. This may involve issuing a court claim, obtaining a court judgment, or taking enforcement action to recover the outstanding debt. However, this is usually a last resort, as legal action is costly.

Dispute Resolution

Disputes may arise during the debt collection process, and it is essential for debt collectors to have strategies in place to resolve these disputes. Debt collectors should have a straightforward complaints process in place. This allows debtors to raise any issues they may have and provide a clear solution for resolving these disputes.

Legal Disputes

Debtors may also present legal disputes. Debt collectors should be prepared to handle legal disputes that may arise during the debt collection process. This may involve engaging the services of a lawyer or other legal professional to represent the debt collector in court.

Property Visits

Debt Collection Agents may visit properties in order to engage the debtor. This is not always necessary but sometimes face to face debt collection can be a useful last resort to collect a debt. This should not be conducted in a aggressive or threatening manner however.

Reputation Management

Maintaining a positive reputation is essential for debt collectors and their clients in Manchester. It can impact both parties ability to attract future clients. Debt collectors should have a professional method of operation that protects both their own brand and that of their clients.

This may involve responding promptly and professionally to negative reviews or customer feedback, as well as engaging with clients and industry associations to build positive relationships.

How Our Debt Collection Agency Manchester service Works

Step 1: Initial Consultation

If you need help collecting debt at your business, contact us today to get started. We provide a FREE initial consultation to access your problem and identify a positive course of action where possible.

Step 2: The Debt Collection Process

Upon instruction, Our team will handle the entire debt recovery process for you. This eases your burden and your stress levels can start to drop. We follow all regulatory guidelines while getting exceptional results for our clients.

Step 3: Collect Your Debt

Our dynamic Debt Collection process makes it easier to collect unpaid debts whilst minimising the cost. Contact us today to get started.

How Much Does Debt Collection in Manchester Cost?

Our service is low fixed fee. The cost of it depends on the value of the debt, the age and any complexities involved. Be sure that the price you are given at outset is the only fixed price you will pay. We do not charge abortive fees like others and there are no hidden fees. We offer competitive rates on all our services, so you can keep moving forward.

Our commission rates start from only 8% for larger debt values. The debt collection industry average is between 15-40% We provide a free pre-debt collection case analysis.

If there is merit to beginning recovery action, then a nominal instruction fee is required and then this can be added to the sum you are owed and claimed back. We are pound for pound the most cost effective debt collection service for personal debts.

Collect Debts in Manchester Today

If you are having a hard time collecting the money you are owed, it might be time to contact an experienced debt collection agency. We are here to help you navigate the entire process with ease while adhering to all regulations. Contact us today for Debt Collection Agency Manchester assistance.

Debt Collection Agency Near Me

To contact Frontline Collection’s Head office in Manchester, please use the details above, or complete the form on our contact page.

Speak to a Debt Collection Expert in Manchester Now

Our friendly team of Manchester based Debt Collection Experts are happy to help you today