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Not been paid for work I have done UK

Last modified: November 30, 2023


If you are thinking that you have not been paid for work I have done, it can be a stressful situation. When it comes to customers, most will likely pay their dues on time.

Unfortunately, most self employed tradesman will encounter a customer who will put off paying on time or refuse to pay at all.

If you are Self Employed and not been paid then you have challenging decisions to make. The statement of not getting paid for work i have done uk is a common one. Especially amongst self employed people.

As a self employed contractor or freelancer, getting paid is vital. It is essential that you know how to react when this happens.

It pays to know what your options are. Perhaps more importantly, it is important to know what not to do.

Whether it is for goods, services or wages owed – it is essential that action is instigated to help collect monies due to you.

What To Do If You Are Self Employed And Not Been Paid

We help self employed people recover what they are owed every day. If you are self employed and not been paid, read through our guide to the ‘best practice’ steps below.

1 – Stick To Your Guns

It can be difficult to deal with late or non-paying customers as many businesses are trying to maintain a good reputation.

The fact of the matter is that no self employed person will lose a customer because they were required to pay. Does not matter whether it is for work done or services supplied.

There are numerous reasons for why customers can’t or won’t pay. It is important that you stick to your guns and follow the advice below to collect or prevent money being owed to you.

“Just would like to say how grateful I am for all the hardwork Frontline Collections has done over the last 18 months in helping me win a County Court Judgement against a very very difficult debtor. The debt was just over £2000. The level of service has been second to none, and I would definitely recommend Frontline Collections if you have you need a debt recovered. Thank you so much.”

2 – Missing Customers

It is a reality of any goods and service businesses that unpaid debts are a never-ending problem. Most self employed contractors will experience more than once in their career.

When a debtor disappears without paying their debt this can cause added stress to the creditor.

Going to court and following up non-paying customers can be a solution. It is critical you know that solicitors can be expensive, not to mention time-consuming.

Court fees have also increased over the years adding to the cost.

The expensive legal route does not guarantee a successful outcome. It’s simply not seen as an option for many. If a CCJ is obtained, you may also need to pay for CCJ enforcement.

Going to court is a last resort for some. Our Expert Team have compiled some handy tips and information to help. If you are self employed and not been paid then here is some great information.

Not been paid for work I have done UK Frontline Collections
If you’re self employed, not being paid is not an option.

3 – Get It In Writing

If somebody instructs you to do work, it is highly advisable to put everything down in writing. This will protect you if things take a turn for the worse.

For larger jobs, creating an agreement for every job could be vital. Although it may be time-consuming it could save you hours of stress, not to mention thousands of pounds.

As you are self employed and not been paid, it is critical you get what you are owed for your services.

A contract provides you with a legally binding document. It should detail all the work that the customer has agreed to beforehand. It should also detail the agreed costs for such work.

If you work in construction and are unsure about contracts or where to start, the Federation of Master Builders is a trade organisation that can offer advice and provide access to contract templates. These templates can be used by Self Employed contractors for jobs they do.

“Fabulous. Got on to Frontline after I’d Had problems getting paid for some work I’d done. Talked me through the whole process and even checked out my customer to make sure it was worthwhile. Happy to report the debt was collected within a short time and I know where to come if it ever happens again.”

Not been paid for work I have done UK Frontline Collections

4 – Do Your Homework

When providing a service in lieu of payment, you do so in good faith. However, it really will pay to know if the customer in question has a history of not paying people.

You are also entitled to know if they are in a position to pay when the job is complete. Just as they expect to know you will provide the service as per your agreement.

There are basic ways to check if a customer is insolvent or has CCJ’s. A search online should help you along.

If you have a customer that is deliberately trying to avoid paying you, this article gives some great tips. Read helpful information about dealing with a customer that doesn’t want to pay

5 – Be Consistent

Another vital part of retrieving money owed to you is to make sure that you’re consistent. This needs to be in everything you do so as to never give the customer an excuse not to pay.

This could prove to be extremely important further on in the process if things are not resolved.

It is critical that you invoice when you say you would, and that invoices are clear and payment breakdowns are thorough. But keep accurate records of when you send invoices and try to get confirmation of receipt at every opportunity.

You can also try contacting the National Mediation Helpline, which is an alternative dispute resolution service (ADR). This is the place you can sometimes resolve payment matters without having to go down the Legal Debt Recovery route.

The County Court route or small claims court can be an expensive timely procedure with no guarantees. The court fees involved using money claim online can mount up. Basic knowledge of the civil procedure rules is often necessary.

Failure to adhere to legal protocols can prejudice your claim if done incorrectly.

It is also worth noting that legal recourse is not the most cash-flow friendly. Claims can take months to be processed then there is enforcement if they do not pay also.

Sometimes the citizen’s advice bureau can offer some bits of advice. You should be aware that it could also be the same person offering advice to your debtor also.

Are You Self Employed And Not Been Paid?

Our friendly team of Debt Collection Experts are happy to help you today,


6 – Debt Collection Solution – The Best Option If You’re Self Employed And Not Been Paid

Sometimes, customers will just try to avoid payment altogether, this is where Frontline Collections can assist. Every day, we recover monies on behalf of Self Employed Tradesmen of all description. Not getting paid for work I have done UK need can be sorted with positive actions.

Whether you are a Builder that is owed money or a freelance contractor who is self employed and not been paid. Using a Debt Collection Agency like Frontline is an extremely cost-effective practice compared with expensive Legal action.

If you are Self Employed and not been paid, take a big step towards recovering your unpaid monies today. Our friendly New Business Team are experts in helping self employed tradesmen and SME’s get paid! We can provide Free Advice on your problem.

Why Frontline Collections?

  • High Collection rates and Low Commission rates
  • Avg. 90% Recovery rate on undisputed Debts
  • Members of the Credit Services Association
  • On-Line Access to Accounts for Multiple Debt instructions
  • FREE Pre-Action Risk Analysis of your debts
  • Debt Collection Officers to visit Debtors
  • Free tracing & Investigation of Debtors where appropriate
  • Legal dispute mediation Team – Less than 1% of cases ever require court Action
  • Fixed Low Cost service that is Robust & Highly Effective
  • International Debt Collection Team to collect Debts in the EU, USA & Overseas

We will also give a realistic assessment of your Debt Collection claim. We always deliver a frank and honest assessment of your problem.

In addition, we can also run a free financial assessment of the debtor’s status. Not getting paid for work I have done UK is on the rise. 

Since 2005 we have helped thousands of Self Employed People get paid and this year will be no exception. So, if you are self employed and not been paid, we are the solution you need.

It is time to start using a Professional and accredited Debt Collection solution. Beware of those who seek to profit unethically from your situation.

We provide a full and honest appraisal of your unpaid debt. The past 15 years we have built a reputation for helping self employed people get paid.

If you need help getting paid for work done, call our specialist Self Employed Debt Collection Advisers today. Our helpline number to call is 0333 043 4425.

Alternatively complete our Enquiry Form and one of our Specialists will call you ASAP.

We help thousands of Self Employed people every year.

Take that first step to collecting your money today and contact us now. Preventing non-paying customers is not easy but dealing with them is much harder.

Not getting paid for work I have done UK

Our friendly team of Debt Collection Experts are happy to help you today,


Frequently Asked Questions 

I’m Self Employed And Not Been Paid – Can You Help Recover A Debt Owed To Me?

Yes, we are No1 for Debt Collection in the UK, helping Businesses and Individuals – We provide a Free Expert assessment for all Debt Collection Enquiries

Is Your Service Just For Businesses Or Individuals Too?

We have helped thousands of Individuals recover what is owed to them. From Personal loans given to unpaid invoices for services provided, we can help

Do You Have A Minimum Debt Value That You Will Collect?

We can usually deal with Legally valid debts from £250+ but sometimes help with smaller depending on the circumstances

Where Are You Based?

Our Head office in located in Manchester and we have offices in London, Glasgow & Lancashire as well as a Nationwide Network of Collection Agents

What Does It Cost To Use Your Services?

We operate the Lowest Commission rates from only 8% for Personal Debts. We provide a Free Legal assessment to ensure the debt is legally valid and collectable. A small instruction fee is payable and claimed back