As the UK’s number 1 personal debt collection agency, we’ve helped thousands of clients with personal debt collection in the UK. If you’re looking for reliable and efficient debt collection for private individuals, choose Frontline Collections.

Frontline Collections provides personal debt recovery solutions with a strong track record of obtaining payments on behalf of our clients. Call us today, and we’ll help you reclaim debts owed to you.

What is Included in Our Personal Debt Recovery Services

  • Emails, Letters, SMS and Telephone Calls
  • Investigation and Mediation
  • Negotiation and Repayment Schedules
  • Initial Tracing of Absconded Debtors
  • Regular Progress Reporting
  • Debt Collection Officers To Visit Debtors

When choosing the right personal debt collection agency in the UK to work with, it’s essential to check that that company complies with all debt collection laws and can work efficiently.

We at Frontline Collections are committed to expediting your claim and keeping all costs to a minimum, as we have for thousands of previous clients. With a 90% debt recovery success rate, our service speaks for itself.

Are you having difficulties recovering debts you loaned to friends or family members? Call us today and speak to one of our specialists for free debt advice.

Get Expert Help From Personal Debt Collectors Now

Our friendly team of Personal Debt Collection Experts are happy to help you today,


Why Use a Personal Debt Collection Agency?

We understand how uncomfortable retrieving unpaid debts from friends or family can be. Unfortunately, informal loan agreements can be tricky to navigate as the original creditor can only claim if there is a written agreement.

When we work with you to claim private debts, we keep things positive and help support everyone involved so we can find a cost-effective middle ground.

Expert Personal Debt Collection Services

Our processes have been streamlined to ensure you don’t have to deal with retrieving debt from your friend or family.

About Our Personal Debt Collectors Services

At Frontline Collections, we have a reliable debt recovery process that focuses on taking positive action forward. We will work discreetly to achieve an outcome that ensures you get your owed money back.

Every case we take on is man-managed, and we demand the best from our team to ensure our clients receive only the most optimal outcome. When dealing with debtors, we ensure that everyone is on the same page and is treated fairly.

Our Debt Collection Process

There is no one-size-fits-all approach for reclaiming a personal loan. Once you enquire about our services, one of our specialists will investigate your claim and advise whether your debt can be claimed.

We’ll contact your debtor, friend or family member and most of the time, they’ll be able to explain the circumstances around why they haven’t been able to make a payment. Once we have a common ground, we are able to mediate with them to set up a repayment schedule.

Benefits Included in Our Services

As an individual debt collection agency, we offer a fully inclusive service, so you won’t have to worry about hidden fees or uncertainty.

Here are some of the services included in our full-service debt recovery solution:

  • Pre-Action Due Diligence
  • Insolvency Demands
  • Pre-Sue Report (If Necessary)
  • Letters, Faxes, Emails, Phone Calls
  • Credit Checks and Investigations
  • Accountancy Fees

Need help to recover owed debts? Recover more for less by enquiring about our service today.

Get A Free Personal Debt Collection Appraisal Now

Our friendly team of Personal Debt Collection Experts are happy to help you today,


Frontline Collections: Reliable Private Debt Collection Agency

At Frontline Collections, we understand how stressful it is to loan someone money and not have it returned. This is why, as a debt collection agency for private individuals, we offer support to help you decide how you want to handle your late payment situation.

We have a proven track record and numerous five-star reviews on Google and Trustpilot from satisfied clients. We have successfully recovered personal debts since 2005 and have created tried and tested systems to help ensure your money is paid back.

If you need help recovering personal debts, call our New Business Team at 0333 043 4425 and receive a free appraisal of your debt.

Personal Debt Recovery - Frequently Asked Questions

Do you have any questions about how we can help you with debt recovery? Here are our answers to some of our most commonly asked questions.

What If a Debtor Refuses To Pay?

If the person you loaned money to refuses to answer all messages and emails, we’ll be forced to issue court proceedings to enforce your repayments through a county court judgment.

However, legal action is rarely necessary, and only about 1% of our undisputed claims require expensive court action. Our collection agency for personal debt goes the extra mile to ensure you have the maximum chance of success.

What Is the Cost of Your Personal Debt Collection Services?

We work entirely commission-based, on a fixed fee starting as low as 8%, and there are no other costs involved. This is to ensure you receive the representation and help you need without hurting your pocket.

We also provide a free legal assessment to ensure your debt is legally valid and recoverable. Our debt collection agency for individuals works on a strict “no collection-no payment” basis on collection costs.

Should I Choose Debt Recovery Solicitors or Debt Collection Agencies?

At Frontline Collections, we focus on proactive debt recovery solutions using a cost-effective and efficient system to recover what’s owed to you as quickly as possible.

Court action is time-consuming, expensive, and unnecessary in most cases. Our opinion is that legal action is only applicable to disputed claims. This approach ensures you save time, energy and money.

How Long Does It Take To Recover Personal Debts?

When it comes to debt collection for individual creditors, it could take a few days, weeks or months for us to recover your debt. Every case we take on is different, but our goal to recover your debt as quickly as possible stays the same.

What Is Personal Debt Collection?

Personal debt recovery applies when one individual owes a sum of money to another individual.

Sole proprietors with outstanding invoices or customers who refuse to pay may also qualify for personal debt collection, as they’re self-employed and legally function as individuals instead of a business entity.

Do You Have A Minimum Debt Value That You’ll Collect?

We usually deal with cases for over £1000. However, we have in the past helped with legal debt owed that amounted to as little as £200.

Do You Offer Debt Recovery Services to Freelancers?

At Frontline Collections, we work with both individuals and businesses. We’ve helped thousands of individuals recover personal debts. We also recover unpaid invoices for freelancers and sole proprietors for work they have done but have not been paid for.

Choose the UK’s #1 personal debt collection agency and speed up your debt recovery process today. Give us a call at 0333 043 4425 now for expert advice and help with reclaiming debts owed to you.