10 Best Questions to Ask a Debt Collection AgencyLast modified: March 18, 2022
10 Best Questions to Ask a Debt Collection Agency
Are you or your business owed money by a private individual?
To successfully collect money that is owed to the original creditor, they should hire a debt collection agency.
Before choosing an option, it is important that you investigate the best questions to ask a debt collection agency.
There are hundreds of debt collectors in the UK, all with different success rates and costs. Frontline Collections, however, are known as the UK’s leading private debt collection agency.
We have prepared a list of the top 10 best questions to ask a debt collection agency.
Questions to Ask a Debt Collection Agency
Continue reading to find out what the best questions to ask a debt collection agency are.
1. Are you a trusted and authorised debt collection agency?
When instructing a debt collection agency, it is important that you can trust them to deal with the sensitivity of financial matters.
Frontline Collections are one such agency that has been recognised and authorised by the Credit Services Association (CSA).
2. An individual owes me money, what is your debt collection process?
Firstly, we will ask you to provide us with all information related to the debt, including any relevant documentation.
We will then provide you with a free pre-action appraisal that indicates the accuracy of the recovery.
3. I am a self-employed worker and haven’t been paid, can you help?
There are no limitations for who we can recover debts for, as we have experience and expertise collecting money for both individuals and small businesses in all sectors.
Since 2005, we have recovered millions of pounds for those who are self-employed and have not been paid. If you have provided goods or services to a customer, you deserve to get paid.
4. I am owed money overseas, can this still be recovered by you?
If you are based in the UK, yet your debtor is based overseas, you may be left wondering whether this can still be recovered. The answer to this is yes!
We have a large network of specialists with knowledge of laws and regulations related to overseas debt collection procedures.
5. How much does it cost to use a debt collection agency?
Every case of debt is unique and must be priced according to its own circumstances. Once you have answered our questions, we can then provide you with an accurate cost.
Frontline Collections’ low-cost service is achieved by operating on commission fees of as little as 8%.
6. Can you successfully recover the money I am owed?
We will only take on your case if we believe there is a high chance of recovering the money owed. Sometimes, the cost to recover may be higher than the debt itself is worth.
Frontline Collections’ success rates average at 90% and above on all undisputed debts. Our services are renowned across the industry for providing the best results.
7. Will my relationship with the debtor be in jeopardy by using a debt collector?
Unlike other debt collection agencies, we will never act in a way that intimidates the debtor.
Our debt collection techniques are professional and precise, which results in no existing relationships becoming damaged. This will allow for future working opportunities with the individual.
8. How long will it take to recover a debt from an individual?
Whilst it is impossible to accurately say how long it will take, our pragmatic recovery procedures mean we can collect unpaid monies as quickly as possible.
This will result in your cash flow only being affected for a short period of time.
9. I am owed money by someone who has disappeared, what should I do?
It is common for a debtor to disappear to try and get out of paying the money. We provide a skip-tracing service, allowing us to track down the debtor’s whereabouts from as little as a phone number.
10. How do I instruct a debt collection agency to recover my money?
If you require consumer collection, this can be recovered by getting in contact with our team of experts. Our friendly debt recovery specialists are on hand to help with all enquiries.
Now that you know what the best questions to ask a debt collection agency are, it is time to make your choice. Contact Frontline Collections today!