Recovering Private Medical Fees
Recovering Private Medical Fees
Whilst most people in the UK qualify for free medical care, there are still plenty of instances where an individual will use Private medical services for consultations and treatment via a medical professional. The Private medical industry may be a singularly unique in what it offers, but there is still support for those in need of help recovering owed monies for unpaid private medical fees.
Here are just a few of the things that can incur charges:
- A shortfall from the insurance cover the patient had for private treatment provided
- Insurance exclusions for a particular treatment in addition to the patient’s policy excess
- Private Medical procedures and treatments
- Non-payment of Consultancy fees
- Private Dental fees
Professional Debt Collection Services
Once the initial pursuit of the debt has begun and the appropriate letter has been sent to the debtor giving notice that legal action is being considered, a professional debt collection agency with a particular specialism in the medical industry can act on behalf of a medical professional as, amongst a host of other things, credit control.
Take Private Consultants for example. Quite often they may see private patients on an ‘as and when’ basis, but they expect to be paid. Quite often if the patient does not hear what they want to hear, they may feel that they should not have to pay. This is completely wrong.
There was once a time where professional debt collection had a certain stigma attached to it, being perceived as heavy-handed and an absolute last resort. Times have moved on a great deal and an accredited professional debt collection agency is as modern and professional as any other type of business out there.
The majority of Accredited Private Debt Collection firms offer ethical services that take the feelings and needs of both parties into consideration with everything they do, which is particularly important in this field, as some patients can sometimes be considered as vulnerable and need to be treated very carefully. It is in everyone’s interests for issues to be cleared up amicably and this is always a collection agent’s first priority.
Point of Contact
Another role played by a collection agency during the recovery process is one of mediation between the debtor and the client. They act as a point of contact between both parties and aim to take the heat out of the situation whilst sorting it out. This can include negotiations and the agreement/enforcement of agreed payment arrangements.
From start to finish of any collection instruction, everybody is kept in the loop and informed of any significant activity relating to the payment of the debt.
A specialist collection agency in a sensitive sphere like the Private healthcare industry will have all the necessary compassion and understanding. They know that the last thing people need when leaving the hospital is to be chased for payment, but they also know that they’ve usually agreed to pay for their treatment, so should be aware of it.
A skilful collections agent will be able to determine the exact nature of the reason for failure to pay and take the necessary and most appropriate action, with the patient’s welfare foremost in their minds. What a good collections firm will aim for is a successful resolution to the payment issue and a debtor who is experiencing the minimum amount of stress and worry.
A sensitive and understanding manner is needed when recovering medical fees. Similar to that of recovering unpaid funeral costs or unpaid Care home fees. We are mindful of the circumstances of the debt and gently negotiate a way forward on the matter.
Debt collection services for the healthcare industry are a quick and viable alternative to the lengthy litigious route of traditional debt recovery and is one that absolutely should be considered by doctors and consultants owed money for services provided.
If you are a Private Healthcare practice, Private Consultant or simply provide Medical healthcare services then it is good to know there is a professional and specialised solution for you. Recovering Private Medical fees is very much a daily occurrence for our specialist team so take confidence that you will be dealing with experts.
Speak to one of our friendly New Business Team now for immediate advice and assistance by calling them on 0333 043 4425